Shipping policy

Shipping Policy – Velmora

At Velmora, we are committed to delivering your products quickly, safely, and efficiently. Please read our shipping policy carefully to understand how your order will be processed.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

In case of high order volumes, processing may be slightly delayed. We will notify you if there are any significant delays.

🚚 Shipping Time

Estimated delivery times:

- India: 5–10 business days

- International: 7–15 business days

Please note that delivery times may vary depending on your location and external factors such as customs, weather, or courier delays.

💰 Shipping Charges

- Free shipping on selected products or promotional offers

- Standard shipping charges may apply depending on your location and order value (calculated at checkout)

📍 Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real time.

⚠️ Delays & Issues

Velmora is not responsible for delays caused by:

- Incorrect shipping information provided by the customer

- Customs clearance procedures (for international orders)

- Unforeseen courier issues

However, we will always do our best to help you resolve any issues.

❌ Failed Delivery

If a delivery attempt fails due to incorrect address or unavailability, the customer may be responsible for re-shipping charges.

🔄 Order Changes & Cancellation

Orders can only be modified or cancelled within 12 hours of placing the order. After that, orders are processed and cannot be changed.

📩 Contact Us

If you have any questions regarding your shipment, feel free to contact us:

Email: jatinagg1970tkd@gmail.com

Response Time: Within 24–48 hours

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Thank you for shopping with Velmora 💙